<?xml version="1.0" encoding="UTF-8" ?>
<feed xmlns="http://www.w3.org/2005/Atom">
    <link href="https://www.lucka.dog/en/faq/?sAtom=1" rel="self" type="application/atom+xml" />
    <author>
        <name>lucka.dog</name>
    </author>
    <title>Blog/Atom feed</title>
    <id>https://www.lucka.dog/en/faq/?sRss=1</id>
    <updated>2026-04-28T11:51:12+02:00</updated>
    
        <entry>
            <title type="text">Where can I buy lucka.dog products?</title>
            <id>https://www.lucka.dog/en/faq/wo-kann-ich-lucka.dog-produkte-kaufen/</id>
            <link href="https://www.lucka.dog/en/faq/wo-kann-ich-lucka.dog-produkte-kaufen/"/>
            <summary type="html">
                <![CDATA[
                
                                            Lucka.dog products are sold via our webshop and partly also in our stationary trade at &quot;Lucka - Fine things for the dog&quot;, Kirchhörderstr. 245, in Dortmund, Germany.
                                        ]]>
            </summary>
            <content type="html">
                <![CDATA[
                
                ]]>
            </content>

                            <updated>2019-01-29T00:00:00+01:00</updated>
                    </entry>

    
    
        <entry>
            <title type="text">How do I measure the right size for my dog?</title>
            <id>https://www.lucka.dog/en/faq/how-do-i-measure-the-right-size-for-my-dog</id>
            <link href="https://www.lucka.dog/en/faq/how-do-i-measure-the-right-size-for-my-dog"/>
            <summary type="html">
                <![CDATA[
                
                                            So that you can order the suitable collar or the correct bed size for your dog, we offer you on each article page under the menu item &quot;sizes&quot; a measuring aid or a size orientation.
                                        ]]>
            </summary>
            <content type="html">
                <![CDATA[
                
                ]]>
            </content>

                            <updated>2019-01-29T00:00:00+01:00</updated>
                    </entry>

    
    
        <entry>
            <title type="text">What do I have to consider when maintaining lucka.dog products?</title>
            <id>https://www.lucka.dog/en/faq/what-do-i-have-to-consider-when-maintaining-lucka.dog-products</id>
            <link href="https://www.lucka.dog/en/faq/what-do-i-have-to-consider-when-maintaining-lucka.dog-products"/>
            <summary type="html">
                <![CDATA[
                
                                            You will find information on the correct care on the respective product page under the menu item &quot;Material&quot;.
                                        ]]>
            </summary>
            <content type="html">
                <![CDATA[
                
                ]]>
            </content>

                            <updated>2019-01-29T00:00:00+01:00</updated>
                    </entry>

    
    
        <entry>
            <title type="text">Is there a minimum order value?</title>
            <id>https://www.lucka.dog/en/faq/gibt-es-einen-mindestbestellwert/</id>
            <link href="https://www.lucka.dog/en/faq/gibt-es-einen-mindestbestellwert/"/>
            <summary type="html">
                <![CDATA[
                
                                            We do not have a minimum order value. From a goods value of 49 EUR the dispatch within Germany is even free of charge.
                                        ]]>
            </summary>
            <content type="html">
                <![CDATA[
                
                ]]>
            </content>

                            <updated>2019-01-29T00:00:00+01:00</updated>
                    </entry>

    
    
        <entry>
            <title type="text">Can I pay by credit card?</title>
            <id>https://www.lucka.dog/en/faq/can-i-pay-by-credit-card</id>
            <link href="https://www.lucka.dog/en/faq/can-i-pay-by-credit-card"/>
            <summary type="html">
                <![CDATA[
                
                                            Via Paypal you can also pay with your credit card. You can find the offered payment options on the page &quot;Payment and Shipping&quot;.
                                        ]]>
            </summary>
            <content type="html">
                <![CDATA[
                
                ]]>
            </content>

                            <updated>2019-01-29T00:00:00+01:00</updated>
                    </entry>

    
    
        <entry>
            <title type="text">How does a complaint take place?</title>
            <id>https://www.lucka.dog/en/faq/how-does-a-complaint-take-place</id>
            <link href="https://www.lucka.dog/en/faq/how-does-a-complaint-take-place"/>
            <summary type="html">
                <![CDATA[
                
                                            Please send an e-mail to the lucka.dog office at &quot;office@lucka.dog&quot;, stating the order or invoice number with a description of the complaint and article number. Our team will contact you shortly.
                                        ]]>
            </summary>
            <content type="html">
                <![CDATA[
                
                ]]>
            </content>

                            <updated>2019-01-29T00:00:00+01:00</updated>
                    </entry>

    
    
        <entry>
            <title type="text">How do I return goods?</title>
            <id>https://www.lucka.dog/en/faq/how-do-i-return-goods</id>
            <link href="https://www.lucka.dog/en/faq/how-do-i-return-goods"/>
            <summary type="html">
                <![CDATA[
                
                                            If you do not like our products or if there is a defect and therefore a reason for complaint, we offer a simple return option. Please contact the Lucka.dog team at &quot;office@lucka.dog&quot; with your return request. We point out that the costs for the return according to our revocati...
                                        ]]>
            </summary>
            <content type="html">
                <![CDATA[
                
                ]]>
            </content>

                            <updated>2019-01-29T00:00:00+01:00</updated>
                    </entry>

    
    
        <entry>
            <title type="text">How does Lucka.dog protect my personal data?</title>
            <id>https://www.lucka.dog/en/faq/how-does-lucka.dog-protect-my-personal-data</id>
            <link href="https://www.lucka.dog/en/faq/how-does-lucka.dog-protect-my-personal-data"/>
            <summary type="html">
                <![CDATA[
                
                                            We attach great importance to the protection and security of your personal data. We try to be as open and transparent as possible. How we collect your personal data, how they are used and to whom they may be passed on is explained in our data protection declaration, which comp...
                                        ]]>
            </summary>
            <content type="html">
                <![CDATA[
                
                ]]>
            </content>

                            <updated>2019-01-29T00:00:00+01:00</updated>
                    </entry>

    
    
        <entry>
            <title type="text">Do you have any further questions?</title>
            <id>https://www.lucka.dog/en/faq/do-you-have-any-further-questions</id>
            <link href="https://www.lucka.dog/en/faq/do-you-have-any-further-questions"/>
            <summary type="html">
                <![CDATA[
                
                                            Call us at +49 (0) 231 - 95488577 or send an e-mail to &quot;office@lucka.dog&quot;.
                                        ]]>
            </summary>
            <content type="html">
                <![CDATA[
                
                ]]>
            </content>

                            <updated>2019-01-29T00:00:00+01:00</updated>
                    </entry>

    
</feed>
